Cancellation & Refund Policy

Guidelines for Exchanges and Returns

• If you have received a wrong/damaged product
• (Receiving a wrong or damaged product can occasionally happen due to factors beyond our control. These may include:)
• Human Error: Mistakes during packaging or labelling can sometimes lead to the wrong product being dispatched.Transit Issues: Products can sustain damage during shipping due to rough handling or unexpected transit conditions.Stock Mismanagement: Rare discrepancies in inventory may result in an incorrect product being picked.
• While we strive to uphold the highest standards of quality and accuracy, such instances occur in less than 2% of cases When they occur, we are committed to resolving the issue promptly to ensure your satisfaction.
• If you receive a wrong or damaged product or if an item is missing from your order, we are committed to resolving the issue promptly
• At Amoghh Assure we prioritize your satisfaction and aim to resolve any issues promptly. Inspect your package within 2 days of delivery. Unfortunately, we cannot process exchange requests after this period.
  
  Please review the following guidelines for exchanges:
• Wrong Product Received
• Exchanges will only be accepted if the product is returned unused, unopened, intact, and in saleable condition.
• An unboxing video is mandatory to process your request.

Refund Policy for Prepaid Orders

• If Delivery is Unsuccessful Due to Courier Issues
• In cases where our courier partner is unable to deliver your order due to unforeseen circumstances, we will prioritize reshipping your order at the earliest. While we do not offer refunds in these cases if you still prefer to cancel the order & If the Order is Dispatched and In Transit and if the consignee refuses to accept the order:
• Once an order has been dispatched and is in transit, we are unable to provide a full refund as significant effort and resources are involved in processing and shipping the order. However, if cancellation is unavoidable, a deduction for charges(50%) will be applied to cover the associated costs.
  
  
• Refund Process
  For payments made via credit/debit card or net banking, the refund process will be initiated within 5 to 7 business days after confirmation from our payment gateway or bank. The funds will be credited to the original payment method used at checkout
  
  
• Refund Timeline
  After we process the refund, please allow an additional 5 to 10 business days for the amount to reflect in your account, depending on your bank’s timeline. If applicable, we will provide you with a Refund ID or Transaction ID. For any delays, you may reach out to your issuing bank for further assistance.